Customer Partner Portal – if you have a customer portal account then you may login with the provided credentials and create your own ticket. This feature allows you to enter ticket priority and other details. This is the preferred method as it allows the client to enter much more details to their request or issue.
Easy Ticket Request – if you do not have a customer portal account, or you are in a hurry, you may submit an “Easy Ticket Request” with just a brief description of your issue. Our staff will then grab the ticket, prioritize it based on your description, and assign to a technician.